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Getting Ghost Mega menus since latest theme update also Checkout not working

Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 30, 2022 at 10:30 pm #400519

    Anthony Morrissey
    Participant

    First off , Love the theme…….. by far my fav of the last few years
    ready to launch new site so updated the theme

    Few errors appeared,
    1: Getting Ghost Mega menus on some categories even tho the HTML files dont exist ?
    2: Checkout not working, seems like the checkout / my account / cart pages have disappeared ??

    All very strange, tried all the usual ….. deactivating plugins etc….. Maybe some one can help

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    September 1, 2022 at 1:10 am #400754

    Elise Noromit
    Member

    Hello,

    Please check every menu item and remove the HTML block mega menu block.

    Please check this manual: https://xtemos.com/docs-topic/create-mega-menu/

    If you have any questions please feel free to contact us.

    Best Regards

    September 1, 2022 at 11:42 am #400834

    Anthony Morrissey
    Participant

    Thanks For the Response Guys

    That was actually the first thing I tried
    There are no HTML mega menu blocks attached to any Menu item also no sub menu items
    also all of the html mega menu demo content had already been deleted

    That is the mystery!! no Idea where it is coming from or how it is on the menus

    Plus also need a solution to the checkout issue if possible
    Tried de0activating everything but no joy

    admin access below if you could take a look that would be fantastic

    Many thanks

    Tony

    September 2, 2022 at 3:52 am #400991

    Elise Noromit
    Member

    Hello,

    Please check and remove in the same way as shown on this screen: https://gyazo.com/26c32ff4ff7d725b5363d3e48788a63d

    If you have any questions please feel free to contact us.

    Best Regards

    September 2, 2022 at 10:58 am #401041

    Anthony Morrissey
    Participant

    Thanks Elise
    That got the menu issue sorted 🙂

    Can we have a look at why the Checkout is not working ?
    It seems to me that the relevant pages have gone missing after the theme update
    is there a way that I can import that cart/account/checkout page content without effecting the current build ?

    Many thanks for all your help

    Tony

    September 4, 2022 at 3:44 am #401254

    Elise Noromit
    Member

    Hello,

    Sorry for the delay.

    Please check Woocommrce > Settings > Advanced. You need to create the missing pages, insert the appropriate shortcode and select the pages in the drop-downs.

    You can find all the necessary shortcodes here: https://woocommerce.com/document/woocommerce-pages/

    If you have any questions please feel free to contact us.

    Best Regards

    September 4, 2022 at 4:40 pm #401299

    Anthony Morrissey
    Participant

    Thanks Elise, great support:)
    Fixes complete and site live
    on to the next build
    Tony

    September 5, 2022 at 3:31 am #401353

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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