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Bug slider

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #400978

    modemradio
    Participant

    hey,

    I use another plugin for the Dokan marketplace, and a bug appeared and they told me to check with you because it came from the theme and the slider function, I put the discussion in private

    thank you in advance

    Cordially

    #401067

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #401096

    modemradio
    Participant

    hi,

    this informations in private message

    thanks

    #401118

    Hello,

    Could you kindly check the credentials? I cannot log in.

    Best Regards

    #401127

    modemradio
    Participant

    change password

    #401264

    Hello,

    We are terribly sorry for the delay.

    Could you kindly check the credentials once again? I still can’t log in.

    Best Regards

    #401277

    modemradio
    Participant

    Try

    #401426

    Hello,

    Our developers have checked and we see you have enabled masonry grid globally, please disable https://prnt.sc/eZogjghzXai7, in addition, you need to delete this custom CSS: https://prnt.sc/bm9iIcSIpMjj

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)