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Woodmart slider issues on mobile

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • September 6, 2022 at 4:27 am #401555

    b3lm0nt
    Participant

    Hi!
    I switched to woodmart slider and it works smoothly, but I’m having an issue in mobile, it takes too long for the first text and navigation to appear. Is there any way to fix it?

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    September 7, 2022 at 2:19 am #401843

    Elise Noromit
    Member

    Hello,

    Did you check the network speed on your mobile? Could you kindly try another device?

    We would appreciate if you make a video screen from your device and insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    September 9, 2022 at 8:36 am #402436

    b3lm0nt
    Participant

    Hi!
    Yes, everything was good with the network speed, also tried on another device and also took too long to load slider menu / slide text.
    I’m sending you the screen video capture, and credentials.
    Thanks in advance.

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    September 10, 2022 at 8:52 pm #402686

    Elise Noromit
    Member

    Hello,

    Sorry for the delay.

    Your provided limited rights. We need admin rights.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent, if you use the child one.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let us know if the problem remains.

    Best Regards

    September 13, 2022 at 11:45 pm #404128

    b3lm0nt
    Participant

    Ok, I’ll do that.
    I’ve updated the support user, can you check that, please?

    September 14, 2022 at 4:24 pm #405476

    b3lm0nt
    Participant

    I deactivated
    WPBakery Page Builder or Elementor
    Woodmart Core
    And site broke in mobile, even though I activated them back and purged cache.

    September 14, 2022 at 4:46 pm #405484

    b3lm0nt
    Participant

    I’ve fixed by copying content and publishing another page.

    September 15, 2022 at 3:09 am #405613

    Elise Noromit
    Member

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

    September 15, 2022 at 3:16 am #405616

    b3lm0nt
    Participant

    But no, original problem is not solved yet.

    I switched to woodmart slider and it works smoothly, but I’m having an issue in mobile, it takes too long for the first text and navigation to appear. Is there any way to fix it?

    September 17, 2022 at 2:56 am #406375

    Elise Noromit
    Member

    Hello,

    We have checked without these two plugins: https://prnt.sc/6RVx9jBvM4JR
    It works correctly without these plugins: https://gyazo.com/9c79822ac49c8ad8727c3e9784e987e1

    If you have any questions please feel free to contact us.

    Best Regards

    September 21, 2022 at 1:35 am #407474

    b3lm0nt
    Participant

    Perfect! It worked smoothly!
    Thanks for your support.

    September 21, 2022 at 3:48 am #407506

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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