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I’m facing problem with woodmart theme after transfer server

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • September 13, 2022 at 10:25 am #403163

    Deepak
    Participant

    Hello,

    I’m facing problem with woodmart theme after transfer server (Migration) .

    theme features not working even i upload this theme again on website.

    theme header builder not working and other features also not working properly. my website getting error.

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    September 13, 2022 at 10:36 am #403172

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    September 13, 2022 at 10:41 am #403176

    Deepak
    Participant

    yes, i will try this, but nothing happen.

    September 13, 2022 at 10:45 am #403179

    Artem Temos
    Keymaster

    We see that most of the files are missing on your new server. It looks like they were not transferred completely https://gyazo.com/ba7845333e74e6993480f4d3c2b0ba45

    Kind Regards

    September 13, 2022 at 10:51 am #403182

    Deepak
    Participant

    How to transfer it. can you give me the solution please

    September 13, 2022 at 11:28 am #403187

    Deepak
    Participant

    hii,

    can i get the solution please, because i don’t know how to fix this missing files error.

    September 13, 2022 at 12:00 pm #403196

    Artem Temos
    Keymaster

    Migration to another server of your WordPress website is not related to the theme. And our support doesn’t cover such questions. But here are some tutorials that should help you

    https://wordpress.org/support/article/moving-wordpress/
    https://wpengine.com/resources/migrate-wordpress-site/
    https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
    https://www.wpexplorer.com/migrating-wordpress-website/

    Kind Regards

    September 13, 2022 at 12:05 pm #403209

    Deepak
    Participant

    Okay thanks,

    but can you suggest me which files are missing and where i can find them, because these articles related to migration, i need to find which files are missing, where located those files so i manually changed them.

    Thanks 🙂

    September 13, 2022 at 12:07 pm #403211

    Artem Temos
    Keymaster

    You can see errors on our screenshot https://gyazo.com/ba7845333e74e6993480f4d3c2b0ba45
    There are too many files that can’t be accessible. It also might be related to your server configuration. You need to consult with your provider too.

    Kind Regards

    September 13, 2022 at 2:36 pm #403259

    Deepak
    Participant

    Hii,

    I have tried other theme, others themes are working properly. If there was a problem with the server side then it should not have worked on other themes as well.

    i have tried all the ways to solve this error but, couldn’t find. i have installed backup many times, i have two backups and i tried both of this.

    this error come from theme, i have deleted theme and installed it again, deactivate plugins. but not solved please give me solution.

    September 13, 2022 at 2:47 pm #403420

    Artem Temos
    Keymaster

    Please, switch to another theme so we can check it also and see if the resources are loaded.

    Kind Regards

    October 15, 2022 at 3:29 pm #414016

    Deepak
    Participant

    Hello,

    Problem solved.

    Thanks.

    October 17, 2022 at 9:30 am #414276

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

    Kind Regards

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