Unwanted filters appear in category sidebar after applying filter
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Hi guys, I hope everyone is doing well.
Please download the following video which describes the issue we are experiencing.
https://we.tl/t-7ZEPqNIjGF
Looking forward to hearing from you.
Best regards,
Tom
Hello,
Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
Thank you for the prompt reply, Aizaz. I have provided the admin details in the private content.
Please disregard the previous message. The website required me to choose a stronger password. I have provided new login details in the private content.
Did one of your freelance developers try to sign in from India? I see that their IP was blocked
Hello,
Please Go to Theme Settings >> Products archive >> Shop filters and disable them. Then check back.
Screenshot: https://gyazo.com/a77ef1cc2807e51b55bb69a72405ea65
Best Regards
Hi Aizaz, thank you for the reply.
It doesn’t look like this made a difference – all of the filters still appear after clearing the filters, regardless of which filters I configured to appear through the Dynamic Widgets plugin.
Hello,
Please deactivate the Dynamic Widgets plugin and try configuring the widgets in the Shop page widget area under Appearance >> Widgets.
Best Regards
Hi Aizaz, we have over 70 dynamic widgets configured – configuring everything again through Appearance >> Widgets would take countless hours. Is this really the solution for the issue?
Hello,
To check the issue you need to deactivate the plugin and check with the default woocommerce widget options.
Best Regards
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