Related products column problem
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I have 5 website, they are all the same… same plugins,same css, etc…i even clear cache of my webpage and of my browser too…but there is still a problem..
Hello,
Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.
Looking forward to collaborating with you!
Kind Regards
You have my permission.
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This reply was modified 2 years, 10 months ago by
bilkyroot.
Hello,
After I looked into the situation I found that the “Related Product” template has been rewritten, please reinstall the theme or replace the edited “Related Product” file with the default.
You can also reach out to us if you have any questions.
Kind Regards
Here is a screenshot from the default “Related” file: https://prnt.sc/Wnk3KKpb84ri , and this one from your website: https://prnt.sc/OD1ziNlGa1pq
Kind Regards
Reuploading “related” file again, it fixed my issue, thank you for your help.
Hello,
You are welcome!
If there’s anything you need, please write me or another member of our help desk team.
We’re here for you!
Kind Regards
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