Problem with adding to cart
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I cannot add to cart more than one items ,
it is still loading forever
please help me
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
I delete every thing but still I have this problem,
please help me as soon as possible
Please, temporarily disable all external plugins that are not related to our theme and switch to the parent theme if you are using a child theme.
Kind Regards
done, but still I have this problem.
Please, switch to the parent theme temporarily.
worked now
what is the problem?
please what is the problem if I activated child theme?
It looks like you added some custom PHP code to your child theme that causes this problem. You need to remove or fix this code to make this work.
Kind Regards
We don’t know since this code is added by you or your developer. By default, our child theme is empty. And our support doesn’t include fixing of any problems caused by the custom code added by you in the child theme.
Kind Regards