Dummy Content, ERROR 500 (Hitek Theme)

This topic has 4 replies, 2 voices, and was last updated 2 years, 2 months ago by Artem Temos.

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September 16, 2022 at 6:37 am #406008

rinxlen2014
Participant

Good evening dear developers, I’ve been trying to install the dummy contents for 2 days but I haven’t been able to do it.
I emphasize that I comply with all the characteristics of the system (attached image), I have also tried to install with the 3 plugins that in case you are compulsorily asked to install the dummy content (attached image).
Finally, when loading the dummy content, it gets stuck at 80% and then the message “AJAX call error while clearing the dummy content” appears and an “ERROR 500” appears on the console (attached image). I hope you will give me your support to my problem, otherwise I could choose to make a refund, thank you. I’ll be watching carefully.

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September 16, 2022 at 10:02 am #406046

Artem Temos
Keymaster

Hello,

It looks like some PHP Fatal error arises when you import the dummy content. You need to check your server error log and send us the error that is written to the log file at exact same time as you run the import.

Kind Regards

September 16, 2022 at 5:52 pm #406326
rinxlen2014
Participant
attached the file “error.log”
- This reply was modified 2 years, 2 months ago by rinxlen2014.
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September 16, 2022 at 6:42 pm #406338

rinxlen2014
Participant

I already solved it, I think that in environment as localhost, the
PHP Time Limit value:1000,
it must be this or greater than 180 as requested by the template.

You can close this ticket, thanks you

September 19, 2022 at 9:04 am #406656

Artem Temos
Keymaster

We are glad that you sorted it out. Feel free to contact us if you have any further questions.

Kind Regards
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