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Ajax functionality Not wordking

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 18, 2018 at 9:48 pm #40754

    Yamess
    Participant

    Hi,

    the AJAX shop functionality is not working on my website. When I click on a category it reloads all the page. How can I fix it? can you help me fix it please?

    Thank you

    February 19, 2018 at 7:40 am #40791

    Artem Temos
    Keymaster

    Hello,

    The problem seems to be caused by your server performance. Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server in this time the page will be loaded in a natural way. You need to fix your server response time or disable AJAX shop option in Theme Settings -> Shop.

    Kind Regards
    Xtemos

    February 19, 2018 at 8:04 am #40800

    Yamess
    Participant

    Actually, it shouldn’t be my server because it was working before I reinstalled the WordPress, on the same server.

    February 19, 2018 at 8:06 am #40801

    Artem Temos
    Keymaster

    Sorry, but it is a server problem. You can see it by yourself that the AJAX loading time is 5 seconds and then the page is reloaded. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.

    February 19, 2018 at 9:46 am #40821

    Yamess
    Participant

    ok give me the instruction to increase the time a bit

    February 19, 2018 at 9:49 am #40822

    Eric Watson
    Participant

    Hello,

    Try to add the following PHP code snippet to the child theme functions.php file to do this

    add_filter( 'woodmart_pjax_timeout', function(){ return 15000; } );

    Kind Regards
    Xtemos

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Viewing 6 posts - 1 through 6 (of 6 total)