Problem with widget category filters / Ajax

This topic has 5 replies, 2 voices, and was last updated 2 years, 1 month ago by Artem Temos.

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September 30, 2022 at 4:06 pm #409564

demo D admin
Participant

Hello,
Lot of red alerts problems does appear on widgets. (see attachement)
I tried to configure filters on categories.
Configuration is ok but on frontend it does not work. (see url on category page)
Filters are not working and website is even sometimes go down.
Can you please help me to solve this problem ?
The theme can not be used with Woocommerce or for a commerce if we can not use filters correctly.
Thanks
Regards,

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September 30, 2022 at 4:20 pm #409571

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

September 30, 2022 at 5:01 pm #409576

demo D admin
Participant

Hello,
Thanks for your reply.
I have desactivated all the others plugins.
Problem is still here.
I give you access
Best regards

September 30, 2022 at 5:56 pm #409582

Artem Temos
Keymaster

Hello,

It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/

Kind Regards

September 30, 2022 at 6:24 pm #409586

demo D admin
Participant

Thanks
I have installed it, but the the Woodmart widgets do not all appear.
Particularly the filter by attributes.
https://www.demodrive.fr/categorie-produit/voitures/alfa-romeo/
If you don’t have any solution, please refund me as you confirm that your theme is not compliant with core motor of WordPress. The theme has to adapt to WordPress and not core WordPress has to adapat to your theme.
Kind Regards

October 3, 2022 at 9:10 am #409849

Artem Temos
Keymaster

Hello,

As we can see, you don’t have our theme currently activated so we can check what is wrong with the widgets.

Kind Regards
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