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Issues using the Elementor plugin with Woodmart

Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 2, 2022 at 12:14 pm #409783

    leejay123
    Participant

    I have a few issues while using the Elementor plugin with the Woodmart theme. Errors 1 & 2 explained below do not happen while using the WP Page Bakery plugin

    Elementor (Error 1)
    While using Elementor with the Woodmart theme i have enabled Off canvas sidebar for mobile along with the Sticky off canvas sidebar button for mobile and tablet view – see here https://gyazo.com/970e559223e37932a8d530baddb56250
    However as you can see here – https://gyazo.com/b6a55792525da93009c720cfb4281171 the fixed sidebar button does not appear on mobile or tablet view.
    This is how it should look – https://gyazo.com/c69a40a63f5c05338f17c61b93405832

    Elementor (Error 2)
    While using WP Page Bakery plugin with the Woodmart theme i have set the sidebar content column to full width for mobile and tablet view – see here https://gyazo.com/0c585bda3df60022ccf8558be05dd49b however on a seperate application While using Elementor with the Woodmart theme i have set the same settings but it does not work – see here https://gyazo.com/383f9d4eadb6b4d528e08b7dbc8de257

    Please note: I have created a cloned application and deactivated all plugins to see if it were causing any conflicts however it wasn’t and the issue still persists while using the Elementor plugin with the Woodmart theme.

    October 2, 2022 at 12:31 pm #409785

    leejay123
    Participant

    Layouts- shop Archive – I have also noticed something – Within the WP Page Bakery plugin while editing custom shop layout archive. As you can see here – https://gyazo.com/56f63b92df04f0489d44369a111a6820 while editing the Off canvas column button Settings you see option (Sticky) however while editing the same element using the Elementor plugin on Layouts- shop Archive there’s no such option – see here https://gyazo.com/3fcfbcec85088122119df861dd80c5fd

    October 3, 2022 at 2:00 am #409830

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    You can use one builder either Elementor or WP bakery page builder but not both. If you installed the theme on WP bakery page builder you cannot switch to Elementor.

    Best Regards

    October 3, 2022 at 10:17 am #409867

    leejay123
    Participant

    Hello, before i wrote this post that’s exactly what i did as mentioned above. see here – https://gyazo.com/9642301bab271a43bc00da802aeaa6a2

    October 3, 2022 at 10:23 am #409870

    leejay123
    Participant

    Please be advised this was a application i created with Elementor not WP bakery page builder and it’s set to auto in the theme settings, Please see information in private content section in first post. I have 3 applications as mentioned within the private content.

    <li>application 1 with WP bakery page builder
application 2 with elementor 
application 3 cloned elementor  to try solve the issue in which all plugins was deactivated to run tests but the issue still persists.</li>
    • This reply was modified 2 years, 5 months ago by Elise Noromit.
    October 3, 2022 at 11:13 am #409885

    leejay123
    Participant

    Okay so i have managed to fix Elementor (Error 1)
    Fix: Woodmart-Theme Settings – Other – Page builder (deprecated)
    set option to Elementor if you are using the Elementor plugin. Do not set to auto. I assume this is a bug with your theme as its not detecting what page builder plugin is being detected accordingly.

    Furthermore i still have issues with Elementor (Error 2)

    October 4, 2022 at 1:13 am #410143

    Elise Noromit
    Member

    Hello,

    Please, confirm the permission for plugin deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    October 6, 2022 at 10:03 am #411191

    leejay123
    Participant

    Elementor (Error 2) Fixed

    /* Col offcanvas */
	.elementor-column.wd-side-hidden.wd-left {
    width: 100% !important;
}

    within Custom CSS for tablet, Custom CSS for mobile landscape, Custom CSS for mobile in theme settings

    October 7, 2022 at 2:40 am #411515

    Elise Noromit
    Member

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

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