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We are unable to choose an attribute for variable products on the site since ver

Viewing 15 posts - 1 through 15 (of 15 total)
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  • October 4, 2022 at 10:45 am #410254

    kevajo
    Participant

    Hello

    Since the update to version 7.0, several features do not work.
    We can no longer select a variable product, when we want to choose the color on a product or any other type of attribute it does not work.

    Please help us, it’s urgent

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    October 4, 2022 at 10:47 am #410260

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    October 4, 2022 at 10:52 am #410263

    kevajo
    Participant

    See private

    October 4, 2022 at 11:09 am #410277

    kevajo
    Participant

    You then visit my site?
    Even the Frequently Bought Together feature doesn’t work properly either.

    October 4, 2022 at 11:51 am #410305

    Artem Temos
    Keymaster

    We can’t access your website from Ukraine at the moment https://gyazo.com/2cf370fe627e0b883e60e153ca325813

    Kind Regards

    October 4, 2022 at 11:52 am #410307

    kevajo
    Participant

    It’s good now you can access

    October 4, 2022 at 12:01 pm #410312

    Artem Temos
    Keymaster

    Still can’t access. Please, whitelist this IP

    • This reply was modified 2 years, 2 months ago by Artem Temos.
    October 4, 2022 at 12:04 pm #410315

    kevajo
    Participant

    it is okay now

    October 4, 2022 at 12:11 pm #410322

    Artem Temos
    Keymaster

    We can see swatches working correctly on your website now https://gyazo.com/71d3fe47cbc6de17260a8220bfaf0aed

    Kind Regards

    October 4, 2022 at 12:16 pm #410325

    kevajo
    Participant

    It no okay for me

    October 4, 2022 at 12:21 pm #410330

    kevajo
    Participant

    In private it works but on the normal browser no.
    I’m trying to clear the caches.

    Now you have checked “Buy regularly together”

    It doesn’t work

    October 4, 2022 at 2:52 pm #410428

    Artem Temos
    Keymaster

    It means that the problem is caused by the browser cache.
    Could you please clarify what is wrong with Frequently bought together feature?

    October 4, 2022 at 2:56 pm #410436

    kevajo
    Participant

    The “frequently purchased together” feature does not work.
    We can’t select products and we can’t open “Open bundles manager”.
    When we click on “Open bundles manager”, we are told that Invalid post type.

    Thank

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    October 4, 2022 at 2:57 pm #410439

    Artem Temos
    Keymaster

    Hello,

    You need to update the WoodMart core plugin via Dashboard -> WoodMart -> Plugins section.

    Kind Regards

    October 4, 2022 at 3:01 pm #410443

    kevajo
    Participant

    Okay

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