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WordPress and Theme Update caused pages and HTML to stop working / cant open

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • February 20, 2018 at 3:39 am #41053

    studiofix
    Participant

    Hi there I need some urgent assistance, I updated the WP and theme and the above is not working am unable to edit anything. Can I pls get some advise or help? Thanks so much

    February 20, 2018 at 7:33 am #41082

    Artem Temos
    Keymaster

    Hello,

    Could you please describe the steps how to reproduce this issue on your website and provide some screenshots of the problem?

    Regards

    February 20, 2018 at 3:01 pm #41219

    studiofix
    Participant

    Sure, I clicked on Edit Home Page and all i see is a blank screen – https://prnt.sc/ihdb8v

    Same thing happens for HTML Blocks – can see address bar but the page is blank.

    Could you advise please?

    February 20, 2018 at 3:10 pm #41223

    Artem Temos
    Keymaster

    There is some PHP error that breaks that page. Try to enable wp debug mode or check your server error logs to understand this issue better.

    February 20, 2018 at 3:23 pm #41228

    studiofix
    Participant

    Thanks, Ok Ive checked, looks like its WP Bakery plugin, once that was deactivated everything worked. But all codes are in visual composer. Can you assist on how to update this plugin? I tried yesterday and site stopped working..

    February 20, 2018 at 3:25 pm #41232

    Artem Temos
    Keymaster

    You can update the plugin via Dashboard -> Appearance -> Install plugins. But be sure that you are running the latest version of the theme 1.10.2.

    February 20, 2018 at 3:30 pm #41233

    studiofix
    Participant

    Ok everything seems to be working now.. thanks for all the help, no need to update i guess

    Thanks again

    February 20, 2018 at 8:41 pm #41278

    Artem Temos
    Keymaster

    Great, you are welcome.

    February 22, 2018 at 2:14 am #41529

    studiofix
    Participant

    Hi sorry am still facing issues, i cant get anyone to register, could you pls help me check? Once a new registration happens there is no email sent out and the page just reloads without any log in

    February 22, 2018 at 7:45 am #41552

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    February 22, 2018 at 10:16 am #41594

    studiofix
    Participant

    Am getting a PHP error from inc/shortcode.php

    There are many strings like this :

    PHP Warning: Illegal string offset ‘target’ in /home/funsport/public_html/2018/wp-content/themes/woodmart/inc/shortcodes.php on line 1974

    Do you know what can be done?

    February 22, 2018 at 10:46 am #41609

    Artem Temos
    Keymaster

    You need to update the theme to the latest version.

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Viewing 12 posts - 1 through 12 (of 12 total)