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Split: Header builder not working

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • October 5, 2022 at 2:08 pm #410919

    adilerkilinc1
    Participant

    Hi i have same problem here. Can you reach me from mail please?

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    October 5, 2022 at 2:41 pm #410933

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    October 11, 2022 at 11:08 am #412709

    adilerkilinc1
    Participant

    hello is there any progress? I already sent e mail. I did it before like your mentioned way i diasbled all plugin and this error get your theme. Can you fix this issue ASAP please?

    October 11, 2022 at 11:28 am #412715

    Artem Temos
    Keymaster

    Hello,

    We didn’t get any emails for you. Please, share your website details here using the Private content field so we can check this. Also, keep all plugins that are not related to our theme temporarily turned off.

    Kind Regards

    October 11, 2022 at 12:12 pm #412735

    adilerkilinc1
    Participant

    I disabled all plugin and not working.

    October 11, 2022 at 12:14 pm #412736

    Artem Temos
    Keymaster

    Please, update the theme to the latest version and disable these plugins also https://gyazo.com/1eb3bf820cda05b624e19e20dbc73d5e

    Kind Regards

    October 11, 2022 at 12:55 pm #412752

    adilerkilinc1
    Participant

    I can not join now after update

    October 11, 2022 at 1:23 pm #412760

    adilerkilinc1
    Participant

    Now i can reach the page and header thanks for your guide.

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    October 11, 2022 at 2:35 pm #412794

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

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Viewing 9 posts - 1 through 9 (of 9 total)