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Variable product problem

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • October 8, 2022 at 3:49 pm #412070

    Sublife
    Participant

    Everything is sold on the product card, but for some reason it does not say on the card itself that it is sold.

    Attachments:
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    October 10, 2022 at 1:56 am #412297

    Elise Noromit
    Member

    Hello,

    The site is not reachable.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    October 10, 2022 at 9:32 am #412379

    Sublife
    Participant

    The site is fully accessible. There were no hosting failures.

    October 11, 2022 at 3:44 am #412657

    Elise Noromit
    Member

    Hello,

    I still cannot view: https://gyazo.com/fbd20b129da8efff90c92f8950f003b7

    Best Regards

    October 11, 2022 at 12:31 pm #412744

    Sublife
    Participant

    This is what the support service wrote to me
    For your website, connection from foreign servers has not been blocked.
    We checked connections to your site from different regions of the world, the site is available:
    https://screen.haster.by/hkhkdp2ve.png
    Please specify, which IP address has not been possible to connect to your site.

    October 12, 2022 at 4:46 am #413015

    Elise Noromit
    Member

    Hello,

    Please try to whitelist

    Best Regards

    • This reply was modified 2 years, 2 months ago by Elise Noromit.
    October 12, 2022 at 10:24 am #413083

    Sublife
    Participant

    There is no blocking of the ip-address 46.118.140.132 from our side.
    Please send a file with a trace from this ip to the site sublife.by.
    Also check if there are any entries in the hosts file on the local computer for your sublife.by domain.

    October 13, 2022 at 3:01 am #413320

    Elise Noromit
    Member

    Hello,

    I have checked the link it is not reachable. Please make the site reachable on your side.

    If you have any questions please feel free to contact us.

    Best Regards

    October 17, 2022 at 1:30 pm #414368

    Sublife
    Participant

    The site is available. Try to look

    October 18, 2022 at 4:26 am #414547

    Elise Noromit
    Member

    Hello,

    Have you checked on the Storefront? Can you provide two screens of how it looks on the Storefront and on WoodMart?

    If you have any questions please feel free to contact us.

    Best Regards

    October 18, 2022 at 10:07 am #414617

    Sublife
    Participant

    I don’t understand why. Can you help?
    Attached links and photos.

    Attachments:
    You must be logged in to view attached files.
    October 19, 2022 at 3:45 pm #414993

    Elise Noromit
    Member

    Hello,

    Sorry for the delay. Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    October 19, 2022 at 7:25 pm #415073

    Sublife
    Participant

    Login details are provided below

    October 21, 2022 at 1:16 am #415424

    Elise Noromit
    Member

    Hello,

    This is Woocommerce problem. Please have a look at the sample of the product which are both out of stock:

    https://prnt.sc/aanxrVPRYHhU -> https://prnt.sc/wrnoGRk_DwDK
    https://prnt.sc/JYMPZSIPXV8A
    https://prnt.sc/wrnoGRk_DwDK

    If you have any questions please feel free to contact us.

    Best Regards

    October 21, 2022 at 9:49 am #415482

    Sublife
    Participant

    Thanks a lot! close topic.

    October 22, 2022 at 12:33 am #415745

    Elise Noromit
    Member

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 16 posts - 1 through 16 (of 16 total)

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