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Ajax add to cart is not working on the product page

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  • #412605

    allgoodkeys
    Participant

    the Ajax add to cart is not working on the product page, after you click on the add to cart button the sidebar widget cart is not opening, but it opens on products archive

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    #412650

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #413177

    allgoodkeys
    Participant

    Hi,

    I created a staging site and deactivate all the plugins besides the ones mentioned and the add to cart action on the product page is still the same.

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    #413183

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 411680. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it doesn’t work for you.

    Kind Regards

    #413189

    allgoodkeys
    Participant

    I applied it but still it doesn’t work

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    #413198

    allgoodkeys
    Participant

    It’s working now

    #413263

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 7 posts - 1 through 7 (of 7 total)

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