Home › Forums › WoodMart support forum › Product not add into basket

Product not add into basket

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 11, 2022 at 8:19 am #412673

    prabhath
    Participant

    Hi Author,
    basket not show product when I clicked ‘add to cart’ button
    please advice.

    https://gooseoutdoors.com/independence-day/4th-of-july-independence-day-us-american-flag-t-shirt/

    goto this url and click ‘add to cart’ button. but cart basket shows empty.

    October 11, 2022 at 8:41 am #412678

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    October 11, 2022 at 9:34 am #412689

    dido76bg
    Participant

    Hi!

    Your settings of WP Rocket caching plugin are not right (too aggressive).

    Check the caching settings of your host too.

    Regards!

    October 11, 2022 at 5:25 pm #412885

    Luke Nielsen
    Keymaster

    In case you still have the issue after deactivating plugins, please provide your site admin access to the private area so I can check the issue on your side.

    Kind Regards

    October 12, 2022 at 7:29 am #413043

    prabhath
    Participant

    Hi Author
    I provide user/pass please check
    thank you

    October 12, 2022 at 12:33 pm #413143

    Luke Nielsen
    Keymaster

    Hello,

    After disabling the “Direct Checkout for WooCommerce” plugin the cart widget started to work well.

    https://monosnap.com/file/HoZEWtoj7nRpzACSgym8m5fii5SrPk

    https://prnt.sc/J9zKtKOZy5Sa

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

    October 12, 2022 at 12:35 pm #413144

    prabhath
    Participant

    Thank you very much Luke.

    October 12, 2022 at 12:56 pm #413151

    Luke Nielsen
    Keymaster

    I’m glad we managed to sort this out.

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Product not add into basket’ is closed to new replies.