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Cannot delete OR ADD more products to cart

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • October 12, 2022 at 4:23 am #413012

    solocube
    Participant

    Hello, I am dealing with many problems with your theme:

    1- after I add a product to the cart, and then try to delete each product in cart, it does not delete the products.
    2- after adding one product to cart, then trying to add another product is impossible, it does not let me

    I don’t have any cache plugins enabled

    I already disabled all plugins and nothing it does not work.

    Please help!!!!!

    October 12, 2022 at 11:17 am #413110

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    October 12, 2022 at 7:18 pm #413278

    solocube
    Participant

    Go ahead now please

    October 12, 2022 at 7:19 pm #413279

    solocube
    Participant

    can you do it now?

    October 12, 2022 at 7:31 pm #413280

    solocube
    Participant

    hello? our site is messed up please fix

    October 12, 2022 at 8:43 pm #413287

    solocube
    Participant

    Hello? can you fix this now please? our site looks bad! please answer

    October 13, 2022 at 7:58 am #413349

    solocube
    Participant

    Can you let me know when you fix it?

    October 13, 2022 at 10:46 am #413411

    Luke Nielsen
    Keymaster

    Hello,

    I cannot access the site because you have an error related to your host provider.

    https://gyazo.com/95bf38b5a57b9769c43557efdcb4f73e

    Please contact your hosting provider for further solutions.

    Kind Regards

    October 13, 2022 at 11:21 am #413419

    solocube
    Participant

    site is back up please check now

    October 14, 2022 at 2:00 am #413652

    solocube
    Participant

    Hello, I had to reactivate all plugins again, this site is live, and you should not have turned off all plugins and left it like that.

    If you do more testing, PLEASE do the test and then put the site back and working fine.

    We are awaiting to hear from you so you can fix our initial issues.

    Thank you.

    October 14, 2022 at 10:28 am #413737

    Luke Nielsen
    Keymaster

    Hello,

    After we looked into the situation we found that the issue is related to WooCommerce so I suggest you contact their support team for further solutions. Also, you can be sure that the issue is related to WooCommerce by checking it with the default theme e.g Storefront.

    Kind Regards

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Viewing 11 posts - 1 through 11 (of 11 total)