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Checkout and Cart widgets not displaying correctly

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • October 13, 2022 at 10:46 am #413412

    islandmeals
    Participant

    Hi team, I am trying to customize my own checkout and cart pages.
    However, when I drag the widgets into the section, they are not displaying as full-width two column.
    Everything is left-justified and showing up in a quarter of the column.
    I attached a link to show the issue I am having.
    https://islandmeals.net/test-checkout/

    Thanks in advance for your assistance

    October 13, 2022 at 2:15 pm #413508

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry for the inconvenience. Did you try to make the Section Stretch under the editor?

    See this image for reference: https://ibb.co/ZzWGdxn

    If this still doesn’t work out for you then kindly share your Site’s WP-ADMIN Login details with us so that we can proceed further and look after this issue on your Site and assist you accordingly.

    Best Regards.

    October 13, 2022 at 5:39 pm #413590

    islandmeals
    Participant

    Hi team,
    The problem still persists.
    A Screenshot is attached and access as well

    Attachments:
    You must be logged in to view attached files.
    October 14, 2022 at 12:49 pm #413759

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please see the video here and set the checkout page:
    https://www.youtube.com/watch?v=_5IaA32RAh8

    Best Regards.

    October 14, 2022 at 6:32 pm #413861

    islandmeals
    Participant

    Hi team,
    Thank you for the video, however that is not the issue.
    Please see this brief recording that will hopefully explain my issue.
    Thank you
    https://drive.google.com/file/d/198Ung_397N4L0vs7ZpGitrZx6dgz4NYj/view

    October 15, 2022 at 12:06 pm #413983

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say but the element that you are using under your custom Checkout Page Layout is a premium third party element coming from the Pro plugin and we don’t have access to that on our Test Site because it is paid so we can’t say much about that. Also, according to the Envato Policy, for the premium third party Plugins issues the Support can only be provided by the respective third party Plugin Author or Plugin Support.

    Further, if you want you can use the Theme’s Elements under your Custom Checkout Layout: https://ibb.co/Q8f0Yt0

    Or you can also use the pre-built layouts for the Checkout page while creating the Custom Checkout Layout: https://ibb.co/wMp4kDk

    Best Regards

    October 16, 2022 at 1:11 am #414081

    islandmeals
    Participant

    Hi Aizaz,
    Thank you for your timely response.
    I am not seeing as many widget options on my end.
    Please advise me on how to obtain those options.
    My current widget options are displayed in the screenshots attached.

    Thank you for your assistance so far. Highly appreciated

    Attachments:
    You must be logged in to view attached files.
    October 16, 2022 at 1:16 am #414084

    islandmeals
    Participant

    The screenshots

    Attachments:
    You must be logged in to view attached files.
    October 16, 2022 at 6:24 pm #414182

    islandmeals
    Participant

    Hi I saw the updated screenshot you posted.
    Thank you for your help. Have a blessed day.

    October 17, 2022 at 9:51 am #414282

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please let me know if any further assistance you want from me or give me permission to close this topic.

    Best Regards.

    November 5, 2022 at 8:59 am #418849

    islandmeals
    Participant

    Hi Aizaz,
    Apologies for the late reply,
    You may close this thread
    Thank you

    November 5, 2022 at 9:05 am #418852

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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