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Error en pagina “Carrito de compra”

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  • #413634

    Tomgola
    Participant

    Hola, me pueden ayudar por favor se duplica la información del carrito.
    Adjunto imagen y link https://lacamara.shop/carrito/

    Gracias.

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    #413675

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    If you created the shopping cart by means of Woocommerce layout builder, you could duplicate the element.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #413875

    Tomgola
    Participant

    Hola hay alguna actualización sobre este caso ?

    #414101

    Hello,

    I have sent the response above.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #414222

    Tomgola
    Participant

    Hi there

    I´m adding the site admin access into the Private content.

    Please let us know as soon as you know something.

    Thanks

    #414535

    Hello,

    Please disregard the previous message.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    If you see the same on the Storefront, deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Deactivate the child theme and enable the parent theme.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)