Header is not updating

This topic has 8 replies, 2 voices, and was last updated 2 years, 1 month ago by Luke Nielsen.

Viewing 9 posts - 1 through 9 (of 9 total)

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October 18, 2022 at 8:30 pm #414807

manichauhan93
Participant

hi, i am trying to edit my header builder, editing is fine but when i click save button it shows me continuous loading and ultimately i have to reload the page.. so far as described its still same before editing.
im facing this issue after an update please help.

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October 19, 2022 at 9:23 am #414880

Luke Nielsen
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Also, make sure that you have the lastest “Woodmart Core” plugin in Dashboard -> Plugins.

Kind Regards

October 19, 2022 at 9:53 am #414886

manichauhan93
Participant

sure… should i give you account here or on mail

October 19, 2022 at 10:05 am #414889

Luke Nielsen
Keymaster

Please attach your account detail to the private area that is below the message area.

https://prnt.sc/QCcBcyfb5qee

Kind Regards

October 19, 2022 at 10:10 am #414892

manichauhan93
Participant

here it is

October 19, 2022 at 3:43 pm #414992

Luke Nielsen
Keymaster

Hello,

I have checked the issue with the Header builder, on my side, it loads well (check the below video). Please let me know if you have sorted it out.

https://monosnap.com/file/mOZPcH87c8k2a6KvuojNYtODP7jHtN

Kind Regards

October 19, 2022 at 8:40 pm #415085

manichauhan93
Participant

im facing the same issue on patching also
when i apply the patch it keeps on loading… but no luck

October 19, 2022 at 9:30 pm #415088

manichauhan93
Participant

hey, issue has been resolved, thanku

October 20, 2022 at 10:27 am #415209

Luke Nielsen
Keymaster

Hello,

I’m glad that you managed to sort this out.

Always remember that you can reach out to us with any questions you may have.

We wish you a splendid day!

Kind Regards
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