Hello,
Sorry to say but your Theme and Core plugin isn’t updated to the latest version.
Can you please once try to update your WoodMart theme and Core plugin to the latest version and then check back the issue again on your Site.
If the issue still persists after updating the Theme and Core plugin, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards
.
