OLD-VERSION-THEME

Hi Elise,

Are there a news? it’s urgent 🙁

Thanks,

Vincenzo

Hi Elise,

Thank you, but the problem persists 🙁

I’m not able to open the downloaded zip, you can see the video https://drive.google.com/file/d/1c7T4mMBV0zEuKAoac4RoAGsiE6JwfyZy/view?usp=drivesdk

Can you help please? I changed version 6.4.2 and 7.0.3 but nothing

Thanks,

Vincenzo

• This reply was modified 2 years, 4 months ago by vindesign_it.

Hi,

Yes, I installed old version for test but the problem there is still. Now there is last version.

This is the problem:

I’m not able to open the downloaded zip, you can see the video https://drive.google.com/file/d/1c7T4mMBV0zEuKAoac4RoAGsiE6JwfyZy/view?usp=drivesdk

Can you help please?

Vincenzo.

Thanks

Hi,

Yes, It’s WordPress. You can check, I tried to change theme and everything works fine,
I try with change the theme, How you can see… https://drive.google.com/file/d/1c7T4mMBV0zEuKAoac4RoAGsiE6JwfyZy/view?usp=drivesdk and there’s not problems…

I send you the login parameter in private directory.
Can you help me, please

Thanks

• This reply was modified 2 years, 4 months ago by vindesign_it.

Hello,

Thanks, the fontend is ok. The problem is in backend. The problem that’s it:

1) go to generic order https://ibb.co/pyFDXrc (for example)
2) Click on ” Download Files” https://ibb.co/6gdWg2m
3) After downloading i get an error message “impossible to expand….”

Can you replay it.
If I change the theme, it work without error message.

Can you see this video, please:
https://drive.google.com/file/d/1c7T4mMBV0zEuKAoac4RoAGsiE6JwfyZy/view

Confirm the permission, but I tried to deactivate plugin yet.

I hope I’m making myself clear, thanks

Vincenzo

• This reply was modified 2 years, 4 months ago by vindesign_it.