a text appears with product images
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a text appears with product images, can this be switched off? This text prompts you to delete.
the message appears: Delete this option
Hello,
Could you kindly provide the screen with which image you would like to remove and the page URL.
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
The page on which the phenomenon occurs is: http://www.cyper-digital.de
If you scroll down a bit, you will see the following section on the page
“Perfect Presentation”. If a customer now moves the mouse over the shopping basket symbol for the product Roll UP Ecological, for example, a prompt “Delete this product” appears. Where can I remove this or add a link to the product?
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Hello,
We have confirmed from the Test Site with the same Product style that you are currently having and it is showing Add to Cart: https://ibb.co/MgrJ7DF
So, it seems that either you have added the wrong Translation for this on your Site related to this Add to Cart button. Can you please once check your Translations added related to this on your Site?
Best Regards.
Good morning,
I have been able to change the text but the result remains the same.
Is there a way to turn off the options when pressing the shopping cart button?
The options always appear, but this should not happen.
Thanks
Hello,
We have now again checked your Site and the prompt that you were mentioning isn’t appearing now: https://ibb.co/0BXyFH6
We have hovered over the Add to Cart button for a long bit of time but there isn’t any prompt or tooltip appearing on that.
Please check back your Site after completely clearing the browser and server cache.
Best Regards.
Hello,
it’s not about hovering a mouse, but when the shopping cart button is pressed, options appear that are not desired. Please try this, press the button, then you see what i mean.
Is it possible to turn this off? or is it possible not to show the shopping cart sign of the inserted product?
Thanks
Stefan
Hello,
Actually, the thing is for Variable Products when you click on Add to Cart then it first lets you to choose the Variants which is why you are seeing that after clicking on Add to Cart button. This is the default functionality for Variable Products irrespective of the Theme and sorry but there is no option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.
Regarding your further concern, can you please elaborate more through Screenshots what do you mean by the “Is it possible not to show the shopping cart sign of the inserted product?”
Best Regards
.
