Home › Forums › WoodMart support forum › Error in Automatic update

Error in Automatic update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 21, 2022 at 3:01 pm #415595

    tibetnepalarts
    Participant

    The theme is not auto updated. When I tried to update I got error.

    Attachments:
    You must be logged in to view attached files.
    October 21, 2022 at 4:08 pm #415627

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please read and follow the instructions here:
    https://xtemos.com/docs-topic/update-the-theme/

    Otherwise, send me the WP admin login details of your site so I will check and solve the issue.

    Best Regards.

    November 16, 2022 at 11:10 am #421515

    tibetnepalarts
    Participant

    Please check my admin panel

    November 16, 2022 at 4:13 pm #421623

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Actually, we don’t have access to the Customer’s Theme License directly.

    So, you would need to follow up the Guidelines mentioned in the earlier given Article regarding the BAD_FORMAT Error that you are getting. Here is the Image referring to that from the Article: https://ibb.co/KXJMY5Y

    Please check and follow the guidelines mentioned there. Hopefully, it will get resolved by then.

    Best Regards

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)