Many things are only visible when I am logged in
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Hello,
many things like the slider are visible when I am logged in on the website, when I log out they are no longer visible to external. Products with variants are selectable when logged in, not logged in, the variant is not added to the cart.
Attachments:
You must be
logged in to view attached files.
Hello,
In most cases, this issue is related to the cache plugin or cache from the server. Please make sure that you have removed all sorts of cache from the site and server then check back the site, I am sure your issue will be solved.
Alos, may be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved.
Otherwise, keep the 3rd party plugin deactivated and send me the WP admin login details so I will check and solve the issue.
Best Regards.
Hello,
it was not possible to fix this issues. I have created a little overview with the main topics.
How can i send you the log in, that you can fix it?
Best Regards.
Attachments:
You must be
logged in to view attached files.
Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field (in which you have shared the PDF too) so that we can check and help you out accordingly.
This issue is mostly related to Cache issue or a third party Plugin conflict but firstly it needs to be look upon on your Site so kindly share the Login details so that we can proceed further in this regard.
Best Regards
Hello,
Sorry to say but your provided WP-ADMIN URL is redirecting to 404 Page: https://ibb.co/JrSXgD6
Kindly, please provide valid WP-ADMIN URL and Login details so that we can proceed further with this.
Best Regards
sorry my mistake, that was our old domain
the correct ones
Hello,
Sorry for the inconvenience, but we have further checked this concern and found out that the Plugin “SiteGround Optimizer” was causing the conflict on your Site in this regard.
When we deactivated that, things were appearing fine by then.
So, it is a third party Plugin conflict not a Theme end issue.
Best Regards
.
