Catalog ID is missing for the woocomerce product facebook

This topic has 7 replies, 2 voices, and was last updated 2 years, 3 months ago by Aizaz Imtiaz Awan.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
October 25, 2022 at 5:44 am #416278

webmore
Participant

Hello, could you help me to check this issue & let me know the steps to solve this issue ya?

October 25, 2022 at 11:12 am #416366

Aizaz Imtiaz Awan
Keymaster

Hello,

The login details of your website are not correct, please correct it & send it again.
https://ibb.co/TK1jrxT

Best Regards.
Xtemos Studios

October 25, 2022 at 1:03 pm #416403

webmore
Participant

Hello this is the login details.

October 25, 2022 at 3:57 pm #416449

Aizaz Imtiaz Awan
Keymaster

Hello,

Still, the logins are not working: https://ibb.co/D5D0h3f

Also, can you please share the screenshot where the catalog ID is missing and not showing on the product page?

Best Regards.

October 26, 2022 at 4:02 am #416586

webmore
Participant

Hello this is the login details. Please refer to the attachment below as the issue.

Attachments:
You must be logged in to view attached files.

October 26, 2022 at 1:07 pm #416664

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to hear about the inconvenience.

As you shared the Screenshot, we checked and confirmed. This issue isn’t at the Theme level. It is an issue in-between the Facebook for WooCommerce and WooCommerce. There are multiple threads going around regarding this Error concern which you can check for the resolve.

Firstly, check the official WooCommerce Guide regarding its Troubleshooting:
https://woocommerce.com/document/facebook-for-woocommerce/#troubleshooting

Moreover, you can check out the following Threads too of the Plugin Support:
https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-page-id-is-missing/
https://wordpress.org/support/topic/catalog-id-is-missing-error-when-setting-up/
https://wordpress.org/support/topic/error-catalog-id-is-missing-redirecting-from-facebook-setup/

Hope these help !

Note: We have also noticed that your WoodMart Theme and WoodMart Core plugin isn’t updated to the latest version. The latest version of the Theme running is 7.0.3 and the Core version running is 1.0.35. So, kindly try updating that first too following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after the Update, then try checking the Articles shared above.

Best Regards

November 16, 2022 at 7:48 am #421451

webmore
Participant

Thanks can close this issue.

November 16, 2022 at 8:08 am #421454

Aizaz Imtiaz Awan
Keymaster

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.
Author

Posts

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Catalog ID is missing for the woocomerce product facebook’ is closed to new replies.

Catalog ID is missing for the woocomerce product facebook

Attachments:

Create your WordPress website.