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Elementor Page Transitions issue with Woodmart theme

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
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  • #417373

    leejay123
    Participant

    Hello i’m having problems with the Elementor Page Transitions while using the woodmart theme.

    As you can see i have set this https://gyazo.com/ea511bc8ae80adda331192b38382775c

    However when i click the login and register button it takes me direct to the account page rather than open the side menu which i have set in theme settings, see here – https://gyazo.com/c7cb395f4a2e614d2f213f13c8319343

    #417385

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #417460

    leejay123
    Participant

    I have created a staging application and deactivated the Woodmart theme
    I have then activated Storefront theme however within the Storefront theme there is not login/register sidebar.
    as you can see here i have set https://gyazo.com/ea511bc8ae80adda331192b38382775c the page trasnsitions for the whole website annd pages.

    if a user click login/register on the navigation bar it takes them direct to the account page that i have set within Woocommerce. Instead the side bar menu should open which would allow them to login like shown here https://gyazo.com/81c4e3edffd5869f349097eac528f991.
    I have the corerct settings set as shown here – https://gyazo.com/5caa43fb96c6432dfb7f1a90277fc294
    As advised this only happens when i have the page transtions set within Elementor using the Woodmart theme.
    If i turn of the page transitions the side bar opens as normal.

    #417484

    Hello,

    Please insert the staging site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #417532

    leejay123
    Participant

    Thank you, see details in private content.
    Please note that the details below are for the cloned version of my offical website.
    I have set the page transitions within Elementor.
    You can try and login by clicking the button on the navigation menu.
    You will see how it takes you direct to the account page.
    If you turn it off the sidebar opens as normal.

    • This reply was modified 2 years, 5 months ago by leejay123.
    #417904

    leejay123
    Participant

    Do we have any updates?

    #418158

    Hello,

    I have double-checked with our developers and they say that unfortunately, such Elementor functionality does not work with My Account of the WoodMart as Elementor does not ensure working of My Account by JS.

    If you have any questions please feel free to contact us.

    Best Regards

    #418982

    leejay123
    Participant

    Thank you for the update

    #419084

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 9 posts - 1 through 9 (of 9 total)

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