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Activated domain

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #418454

    lino.peverada
    Participant

    On my Account I have an old activated domain. How can I update it? (details on hidden post)

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    #418683

    Hi,

    Just hover on the domain then you will see the Remove button, then remove the license from that domain and activate the theme license on the new domain.

    Best Regards.

    #418890

    lino.peverada
    Participant

    I did it, but I can’t add new domains anymore. Licence is activated without domain specified.
    Theme is installed on our website through envato market

    #419138

    Artem Temos
    Keymaster

    Hello,

    You can activate your domain by going to WoodMart -> Theme license on your website and activate it using your purchase code.

    Kind Regards

    #419199

    lino.peverada
    Participant

    This is exactly what I wanted to do in according to this support topic (https://xtemos.com/docs-topic/installation-process/), but unfortunately this option is not showed in our website (image attached).

    But I’ve found why the option was hidden. I think since the last theme update the option theme settings\white label\settings\Theme license page , was switched off

    But even, theme seems to be activated from admin consol (image attached), but on your portal (https://xtemos.com/my-account/) our domain is still not listed under the license

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    #419203

    Artem Temos
    Keymaster

    Hello,

    Try to deactivate it and activate it one more time on this domain to synchronize the data with our API server.

    Kind Regards

    #419207

    lino.peverada
    Participant

    Done!
    Everything is ok

    Thanks, have a good day

    #419247

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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