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Home page images looks blur

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • November 5, 2022 at 8:44 pm #418957

    sportswing.in
    Participant

    The image clarity is poor when we upload our own banner in the home page even the image which we upload is of very good pixel so is there any format to follow to get good clarity of image. So we need suggestion from you to get good clarity images for home banner who to go with.
    Please have a look of both the images which is tagged below bottom image is your theme image and above is our image.
    Scrrenshot:https://prnt.sc/Mp-ei1WWWKBX

    November 6, 2022 at 5:46 pm #419035

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. Include, please, the page URL. where I can see this problem. We will take a closer look at the case.

    If you have any questions please feel free to contact us.

    Best Regards

    November 7, 2022 at 6:17 am #419102

    sportswing.in
    Participant

    hello,

    attached please check it and resolve it asap.

    with Regards,

    November 8, 2022 at 3:41 am #419412

    Elise Noromit
    Member

    Hello,

    You need to increase the sizes you have set in Appearance > Customize > Woocommerce > Product Image. https://gyazo.com/1b45d5e0222e85a7636ad1e0d0f4e963

    Please check this manual: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    If you have any questions please feel free to contact us.

    Best Regards

    November 8, 2022 at 6:36 am #419447

    sportswing.in
    Participant

    Hello,

    there is no issue with product page images,
    we are talking about home page banners (link: sportswing.in), Please check it.

    November 9, 2022 at 4:28 am #419682

    Elise Noromit
    Member

    Hello,

    You need to remove the image size in all the elements except icons.

    If you have any questions please feel free to contact us.

    Best Regards

    November 9, 2022 at 5:16 am #419686

    sportswing.in
    Participant

    Hi,
    if i click on .wd-close-side in the all side bar it is not simply closing sidebar instead of that it is redirecting to home page. We need the resolution early. So please look in to this asap

    Screenshot 1: https://prnt.sc/ExFJ-iTwucA7

    November 10, 2022 at 5:08 am #419977

    Elise Noromit
    Member

    Hello,

    You can add the “Close” button to the Mobile menu. You can find this option in the Mobile view: https://xtemos.com/docs-topic/header-responsive-settings/

    Please have a look at the screen: https://gyazo.com/7da7f17f2c2d5e0e93c3a580387ef7f5

    When I click on empty space I see the page reloads, please deactivate all the plugins not related to the theme and check how it works without the plugins.

    Best Regards

    November 10, 2022 at 7:24 am #420006

    sportswing.in
    Participant

    hi,

    It was not because of plugins,
    I noticed that on the copyright area, there was an HTML tag (a) without closing.

    Thank you for your help

    don’t close this case , I’m still working on home page images

    November 11, 2022 at 4:15 am #420259

    Elise Noromit
    Member

    Hello,

    I will not close the topic, did you try to deactivate all the plugins not related to the theme?

    Best Regards

    November 21, 2022 at 7:24 pm #422623

    sportswing.in
    Participant

    Hello,

    Customers are not receiving any WordPress notifications via mail . ex : account creation, password reset, New order notification , order status change notification etc.

    Please check it and resolve it as earliest.

    Thanks & Regards

    November 22, 2022 at 6:07 am #422677

    Elise Noromit
    Member

    Hello,

    Please check Woocommerce > Settings > Email template you could disable the templates.

    Also, check and test your server, perhaps your site does not send any notifications. You will need to contact your host support.

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)