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Product filters widget AJAX Thresshold

Viewing 19 posts - 1 through 19 (of 19 total)
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    Posts
  • November 7, 2022 at 12:41 pm #419182

    Memoire Agency
    Participant

    Hello,

    We want to implement the ajax filtering with product filters widgets. (see screenshots)
    The filters cannot show us the availables linked attributes.

    For example: If Attribute 1 is selected we want Attribute 2 to show the attribute that has Attribute 1 not alla of them because we are filtering empty combination.

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    November 8, 2022 at 11:46 am #419499

    Luke Nielsen
    Keymaster

    Hello,

    Sorry but there is no option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope. I will send your suggestion to the team, they will consider it.

    Let me know if you have any questions, I will be happy to help.

    Kind Regards

    November 11, 2022 at 2:10 pm #420406

    Memoire Agency
    Participant

    We noticed one more thing about ajax. It doesnt run properly either on single product search and in elementor (home page) at product layout categories selections.

    November 14, 2022 at 10:38 am #420859

    Luke Nielsen
    Keymaster

    Hello,

    Please update the password to the admin dashboard so I can check the settings on your website.

    https://monosnap.com/file/GMw3dGeQTT7RXdVAiaoADGX7s0qfnR

    I await your response.

    Kind Regards

    December 1, 2022 at 3:21 pm #425405

    Memoire Agency
    Participant

    Any progress on that?

    December 1, 2022 at 5:52 pm #425475

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins that are not related to the theme and provide the updated admin access so I can check the issue on your side.

    https://prnt.sc/hg57zc8-ejzD

    Looking forward to collaborating with you!

    Kind Regards

    December 2, 2022 at 10:35 am #425625

    Memoire Agency
    Participant

    The new password is ready

    December 2, 2022 at 11:11 am #425645

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you.

    Kind Regards

    January 3, 2023 at 12:07 pm #432780

    Memoire Agency
    Participant

    You have the permission.

    January 4, 2023 at 9:33 am #432967

    Memoire Agency
    Participant

    Any update on that issue?

    January 4, 2023 at 12:40 pm #433023

    Luke Nielsen
    Keymaster

    Hello,

    I have checked the product filter and it works well on my side.

    https://www.loom.com/share/f0fad166a9c7449696bc6ebda85559dc

    If I missed something, please describe where you see the issue.

    Kind Regards

    January 4, 2023 at 3:08 pm #433062

    Memoire Agency
    Participant

    Yeah

    Open the home page (edit with elementor) and try to add categories in product grid.

    It doesnt bring anything

    January 5, 2023 at 12:32 pm #433291

    Luke Nielsen
    Keymaster

    Hello,

    May I request you send the video with the issue for a better understanding?

    Looking forward to collaborating with you!

    Kind Regards

    January 9, 2023 at 9:48 am #433898

    Memoire Agency
    Participant

    Actually i can send you pictures.

    In product categories we have the category:
    Συμβατά Drum – Imaging units
    https://prnt.sc/AV08sz6FjpIh

    In home on this section:
    https://prnt.sc/l5AHG9VN1Fbb

    If you edit with elementor the AJAX Products tabs
    you will see this:
    https://prnt.sc/sYZRY8B7Xf1n

    If you search the category 0 results will appear

    January 9, 2023 at 5:29 pm #434004

    Luke Nielsen
    Keymaster

    Hello,

    In the attributes, you have this taxonomy: https://monosnap.com/file/4crhTFZLXGDhUgVwQ5VsRjjrthmldj , when switching to which displays an error: https://monosnap.com/file/bgO5mrtbxsi9nCl7EMLykDi6f35TfX. So you need to fix it and then recheck the issue with the search.

    Kind Regards

    January 9, 2023 at 6:02 pm #434008

    Memoire Agency
    Participant

    ok nice thank you!

    but why is ajax search doesnt work in products?
    for example https://premiumtoner.gr/product/mpc3000e-ricoh-888643-toner-symvato-kyano/
    press the search on the header and search “espon” it doesnt load ajax.

    in home page its alright.

    January 10, 2023 at 11:02 am #434121

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce
    Please switch to the parent theme if you use the child.

    After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    January 10, 2023 at 2:41 pm #434221

    Memoire Agency
    Participant

    You have the permission to disable plugins

    January 11, 2023 at 6:15 pm #434604

    Luke Nielsen
    Keymaster

    Hello,

    Please edit the “MAIN HEADER” and for the Search enable the “Search with AJAX” option.

    https://monosnap.com/file/jYCN0eA9NMOjNqKphpsfqW4XCoTjjh

    Thanks for your time and have a great day.

    Kind Regards

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