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Out of stock visibility

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  • November 8, 2022 at 11:11 am #419492

    techiebraj
    Participant

    Hi,

    Out of stock visibility is set to “Hide out of stock items from the catalog”, see https://prnt.sc/fKWZJXQR7Knd

    But still out of sock product showing in catalog, see this page https://corporatespec.com/shop/page/19/?shop_view=grid&per_row=4

    Thanks!

    November 8, 2022 at 4:20 pm #419595

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We have checked the link that you shared and can’t seem to find any Out of Stock products there: https://ibb.co/9VNKrC4

    Can you please check back your Site after completely clearing browser and server cache.

    Best Regards

    November 8, 2022 at 4:38 pm #419601

    techiebraj
    Participant

    Hi,

    Since i don’t wanted my customer for bad experience, so i manually changed all “0 stock” product to OUT OF STOCK and then problem got fixed.

    The problem is if stock level goes down, when it comes down to “0” it should show OUT OF STOCK instead of STOCK LEVEL 0. That’s why i guess on frontend it appears even after hiding from catalog. I guess Out of stock visibility setting only detects OUT OF STOCK not STOCK 0.

    I hope you got the point 🙂

    Let me know how to fix it?

    Thanks!

    November 9, 2022 at 11:41 am #419757

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience but we have confirmed from the Test Site, if the Product’s Quantity is set to 0 not general Out of Stock > then the option under the WooCommerce Settings to Hide Out of Stock from Catalog is enabled > the Products are hiding fine. Please refer to the following Video for reference: https://www.veed.io/view/bf916aff-80ca-4083-bc0d-d2080d673f4b

    So, this clears the fact that it is not an issue at the Theme end.

    So, this seems to be a third party Plugin conflict on your Site. Could you please once try deactivating all the third party Plugins on your Site. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    Best Regards

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