The problem with prices

This topic has 9 replies, 2 voices, and was last updated 2 years, 3 months ago by Luke Nielsen.

Viewing 10 posts - 1 through 10 (of 10 total)

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November 9, 2022 at 2:28 pm #419808

Sublife
Participant

Good afternoon! Option used: WOOCS – WooCommerce Currency Switcher. The problem lies in the variety of products. I spoke with the plugin developer, he said that the problem is in the theme. I have attached a video with the problem.

November 9, 2022 at 4:28 pm #419837

Luke Nielsen
Keymaster

Hello,

Could you please check how it works with some default WordPress themes (e.g WooCommerce Storefront) to understand if is it our theme issue or not?

Looking forward to collaborating with you!

Kind Regards

November 9, 2022 at 4:45 pm #419846

Sublife
Participant

Good afternoon! Tried the default theme, the plugin works well.
Login details below.

November 9, 2022 at 5:57 pm #419875

Luke Nielsen
Keymaster

Hello,

Please send me the video that you mentioned in the first message for a better understanding.

I look forward to hearing from you.

Kind Regards

November 9, 2022 at 6:05 pm #419878

Sublife
Participant

I\’m sorry, added

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November 10, 2022 at 10:50 am #420028

Luke Nielsen
Keymaster

Hello,

Please confirm the permission for the plugin’s deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.

Looking forward to collaborating with you.

Kind Regards

November 11, 2022 at 9:37 am #420304

Sublife
Participant

Good afternoon! Please turn on the service mode for the duration of your work. For a long time I can not turn off the site and wait for a response from you. It will be better if you do everything yourself.
Thanks for your help!

November 11, 2022 at 4:50 pm #420440

Luke Nielsen
Keymaster

Hello,

I have checked the issue on the default theme and I see the same behavior there, the prices don’t change by clicking any variations (check the below video).

https://monosnap.com/file/LFIzX8BsUokGI427USxbY85O5wT29x

Please let me know if I missed something.

Kind Regards

November 30, 2022 at 12:10 pm #425021

Sublife
Participant

Close the topic please! Thanks for the help!

November 30, 2022 at 12:41 pm #425043

Luke Nielsen
Keymaster

Hello,

Always remember that you can reach out to us with any questions you may have.

We wish you a splendid day!

Kind Regards
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