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Split: Menu not showing in header

Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 10, 2022 at 7:33 pm #420222

    atpd23
    Participant

    Hello,

    I have the same problem, I have created a menu in Appearance > Menu and then added the new created menu in Header Builder, but it isn’t showing at all. Could I know how the issue above in this thread was resolved?

    Best Regards

    November 11, 2022 at 5:29 am #420272

    Elise Noromit
    Member

    Hello,

    Please have a look at the screen: https://gyazo.com/73368481dc364bc0704df1232c82c0a1

    Then add the menu: https://gyazo.com/616f53b0581bab86716e4bd488e6a71b select “Menu”

    You need to select the menu which is created in Appearance > Menu.

    If you have any questions please feel free to contact us.

    Best Regards

    November 11, 2022 at 1:07 pm #420374

    atpd23
    Participant

    Hello,

    Thank you for the reply. That’s exactly what I have done, please see the attached images.

    Best Regards

    Attachments:
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    November 12, 2022 at 3:14 am #420518

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    November 14, 2022 at 2:49 pm #420942

    atpd23
    Participant

    Hello,

    I use only theme’s required plugins.
    Please see the login info in the private content.

    Best Regards

    Attachments:
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    November 15, 2022 at 4:46 am #421132

    Elise Noromit
    Member

    Hello,

    Please update the WordPress and check the issue on the parent theme, let us know if the problem remains.

    Best Regards

    November 15, 2022 at 11:26 am #421192

    atpd23
    Participant

    Hello,

    Plugins and WordPress itself have been updated to the newest versions, unfortunately the issue still remains.

    Best Regards

    November 16, 2022 at 2:21 pm #421576

    Elise Noromit
    Member

    Hello,

    Please check now it should work.

    If you have any questions please feel free to contact us.

    Best Regards

    November 16, 2022 at 3:24 pm #421600

    atpd23
    Participant

    Hello,

    Thank you, now it’s working. Could I know what was the problem? Because I have followed instructions in theme’s docs but without success.

    Best Regards

    November 17, 2022 at 5:34 am #421724

    Elise Noromit
    Member

    Hello,

    We took several trials and it worked.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)