mobile menu bar

Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35.

If the issue still persists after updating the Theme and Core plugin, then please once try deactivating all the third party Plugins on your Site. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards

Hello,

Sorry for the inconvenience, actually the WordPress on your Site wasn’t updated to the latest version.
So, to check the issue further with all the things updated we update your WP to the latest version then to clear out any third-party Plugins doubt we deactivate the further remaining third-party Plugins on your Site and found out that the WPML String Translation plugin was causing the conflict on your Site. When we deactivated that the Mobile Bottom Nav Bar was appearing fine. So, it is a third-party Plugin conflict and according to the Envato Policy we don’t provide Support for third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

Hope you understand our limitations in this regard !

Best Regards