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not all categories are eligible

Viewing 11 posts - 1 through 11 (of 11 total)
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  • November 23, 2022 at 10:57 am #423059

    mhnnas
    Participant

    what I have in red does not load with the result that they are not eligible.
    categories is calling html blocks

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    November 23, 2022 at 11:22 am #423070

    Luke Nielsen
    Member

    Hello,

    Thank you for reaching out to us!

    Please disable all plugins that are not related to the theme and provide the access to the admin dashboard so I can investigate what is wrong there.

    I look forward to hearing from you.

    Kind Regards

    November 23, 2022 at 11:30 am #423078

    mhnnas
    Participant

    ok i disable all

    November 23, 2022 at 12:35 pm #423095

    mhnnas
    Participant

    we are here please?

    November 23, 2022 at 1:54 pm #423134

    mhnnas
    Participant

    hello please any help?

    November 23, 2022 at 4:43 pm #423193

    Luke Nielsen
    Member

    Hello,

    Please give me access to the website (check the below screenshot).

    https://monosnap.com/file/x5ukMFdxGrNY8eNtXW9TdpTA00Jeuy

    I await your response.

    Kind Regards

    November 23, 2022 at 4:56 pm #423208

    mhnnas
    Participant

    please try again.

    November 24, 2022 at 12:57 pm #423417

    mhnnas
    Participant

    Hi is anyone here?

    November 24, 2022 at 1:13 pm #423433

    Luke Nielsen
    Member

    Hello,

    The issue is in the HTML blocks that you defined for the menu items, you should edit each HTML block and disable the “Stretch row” option for the “Row” element (check the below screenshot for a better understanding). For the HTML blocks that you use for the dropdowns do not set the “Stretch row” option for the “Row” element.

    https://prnt.sc/8_In5733B0rG

    Kind Regards

    November 24, 2022 at 1:50 pm #423460

    mhnnas
    Participant

    nice.
    its works
    thank you

    November 24, 2022 at 4:02 pm #423527

    Luke Nielsen
    Member

    You are welcome!

    If there is ever anything we can do, please feel free to reach out to me anytime when you have anything more to say.

    Have a good day!

    Kind Regards

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