Home Forums WoodMart support forum unable to remove topline (first three entries) of wishlist

unable to remove topline (first three entries) of wishlist

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #423834

    davidzeidman
    Participant

    It turns out the footer page menu is causing havoc on my wishlist entries.. specifically, i cannot delete the wishlist entry for the first 3 wishlist entries ( entire first line of the wishlist). It seems the footer page menu is hovering, sliding and causing the wishlist removal butttons to be inactive.

    Attachments:
    You must be logged in to view attached files.
    #423841

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    After that, check the issue again, if the issue still persists, please provide access to the admin dashboard and confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    #423921

    davidzeidman
    Participant

    Luke Hi
    I deactivated all the plugins except the ones you mentioned and the problem was not resolved.

    next steps:
    1. send me instructions (invite) to provide access to the admin dashboard …
    2. you mention permission for the plugin’s deactivation, switching to the parent theme.. no problem with that assuming my current configuration of site will not be lost..as i am working on the child theme at this point .. however, I have not customized any code – just form formating options

    #424250

    Luke Nielsen
    Keymaster

    Hello,

    Just send the access via the private area that is the below message area.

    https://prnt.sc/HKTAvy4_M4DC

    Feel free to reach out to me anytime when you have anything more to say.

    Kind Regards

    #424408

    davidzeidman
    Participant

    it was a hovering bar which overlayed.. please close ticket.

    #424449

    Luke Nielsen
    Keymaster

    Hello,

    Glad that you sorted this out.

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘unable to remove topline (first three entries) of wishlist’ is closed to new replies.