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Variable product pb

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #424510

    dweb360
    Participant

    Hello
    1) Variation swatches not working for me
    2) Image of variable products are not changing when apply variation

    Thank you for your help

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    #424727

    Hello,

    Sorry to say but your provided WP-ADMIN Login details aren’t working. Can you please share valid WP-ADMIN Login details of your Site so that we can proceed further and check the issue on your Site and assist you accordingly.

    Best Regards

    #424741

    dweb360
    Participant

    Sorry, your private content edito is removing % charactere from password, I changed it now.

    #424948

    Hello,

    1- Regarding the Product Image changing concern on Variant change, we have created a Test Product on your Site and define 4 Attributes on it and when you select all of them the Product Images changes fine. Here is the Product URL on your Site: https://www.gourmandisedeluxe.com/product/test-variable-product/

    So, on your mentioned Product you haven’t define the Variant Image under the Product Edit area which is why the Image is not changing when changing Variant: https://i.snipboard.io/31N6tq.jpg

    2- Regarding the Variation Swatches concern, could you please once disable all the plugins that are not related to our Theme and then check back the issue again. If it gets resolved, then reactivate them one by one to see which Plugin is causing the conflict.

    If the issue somehow persists, then please provide us the permission to completely debug this issue on your Site which includes deactivation of third party Plugins and removal of on-Site Customization changes.

    Best Regards

    #425222

    dweb360
    Participant

    Hello
    2) I have diseabled all plugins but still having the error at :
    https://wordpress-594269-3075441.cloudwaysapps.com/product/huile-truffe-noire/

    Thank you

    #425395

    Hello,

    The Variation Swatches are now working fine on your Site: https://i.snipboard.io/D7hT8u.jpg

    We cleared out the Cache from your Site and now the Swatches appear fine.

    You just need to know upload Images for the Swatches if you want and they will show the Image too.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)