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Problem with WooCommerce Product Bundles Plugin

Viewing 15 posts - 1 through 15 (of 15 total)
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  • November 30, 2022 at 1:56 pm #425062

    p.sekula
    Participant

    Hi,

    I have installed WooCommerce Product Bundles Plugin as I need to add an item as a Bundle-sells.
    When i do it I can see wrong picture on my product page. Instead of product picture of actual product which was used in a Bundle-sells, page shows picture of the parent product.
    Please see video with an explanation.

    https://www.loom.com/share/4572c45086b4412fa612bee2f256417c

    Thank you for your help.
    Best regards
    Shamack

    November 30, 2022 at 1:59 pm #425064

    p.sekula
    Participant

    Please see credentials in my private content

    November 30, 2022 at 3:07 pm #425079

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    I await your response.

    Kind Regards

    November 30, 2022 at 3:12 pm #425086

    p.sekula
    Participant

    Hi,
    I have change to Twenty Twenty-One and it works correctly. Please see attached image.
    So yes it is Hitek Theme problem.

    Attachments:
    You must be logged in to view attached files.
    November 30, 2022 at 5:50 pm #425164

    Luke Nielsen
    Keymaster

    Hello,

    I changed the theme to ours and I see that the right image still appears: https://prnt.sc/dZRjiKIyjafI

    Also, I removed this bundled product and added it again to our theme and there was the same result, the right image appeared. Here is a video:

    https://monosnap.com/file/QLZUx1gZaLpg18euFAN1LsfpJswnie

    Please let me know if you sorted this out.

    Kind Regards

    November 30, 2022 at 6:02 pm #425168

    p.sekula
    Participant

    Hi,

    There is still a problem. Please watch

    https://www.loom.com/share/756e6a4283d64a23a2511205e6d34ecb

    Thank you
    Shamack

    November 30, 2022 at 6:15 pm #425173

    Luke Nielsen
    Keymaster

    Hello,

    The same issue persists on the default theme, please check the below video:

    https://monosnap.com/file/wce9HUouERANPLP8l5aN2A8qAwEOyG

    Kind Regards

    November 30, 2022 at 6:21 pm #425176

    p.sekula
    Participant

    I am using WooCommerce Product Bundles Plugin with my 2 other wordrpess website and I don’t have this issues though. It is only here.

    Shamack

    November 30, 2022 at 6:24 pm #425178

    Luke Nielsen
    Keymaster

    I suggest you contact the plugin’s support team for further solutions. Most likely the issue on their side because the default theme has the same issues.

    I sincerely appreciate your understanding in this matter. Please feel free to reach out to me if you have any further questions.

    Kind Regards

    November 30, 2022 at 6:28 pm #425179

    p.sekula
    Participant

    Please see this video it shows clearly there is a problem with your Hitek theme

    https://www.loom.com/share/59dc8b56044b404f975af08459682d3a

    Thank you
    SHamack

    December 1, 2022 at 12:37 pm #425330

    Luke Nielsen
    Keymaster

    Hello,

    Kindly accept our sincere apologies for the inconvenience caused to you. We have fixed this issue on your website, please check and let us know.

    Thanks for your patience. Hopefully, you are doing well.

    Kind Regards

    December 1, 2022 at 1:33 pm #425365

    p.sekula
    Participant

    Yes this seems to be solved.

    But still I have problems with Bundle-sells field. It is not showing products.
    Please see the image attached.

    Best regards
    Shamack

    Attachments:
    You must be logged in to view attached files.
    December 1, 2022 at 4:20 pm #425426

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that the “Bundle-sells” field is related to the plugin so please check how it works with the default WordPress theme to understand whether our theme issue is or not.

    Looking forward to collaborating with you!

    Kind Regards

    December 1, 2022 at 4:35 pm #425432

    p.sekula
    Participant

    Yes I understand it but…
    As I mention i use this plugin with my other 2 websites and I don’t have this issue…

    Shamack

    December 1, 2022 at 5:25 pm #425463

    Luke Nielsen
    Keymaster

    Hello,

    You should contact the plugin’s support team so they investigate the issue from their side. As you know that Bundle-sells search is their functionality so will be better to show this issue to them.

    We appreciate your patience, understanding & cooperation in this regard.

    Kind Regards

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