Problem with WooCommerce Product Bundles Plugin

Hi,

I have installed WooCommerce Product Bundles Plugin as I need to add an item as a Bundle-sells.
When i do it I can see wrong picture on my product page. Instead of product picture of actual product which was used in a Bundle-sells, page shows picture of the parent product.
Please see video with an explanation.

https://www.loom.com/share/4572c45086b4412fa612bee2f256417c

Thank you for your help.
Best regards
Shamack

Please see credentials in my private content

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

I await your response.

Kind Regards

Hi,
I have change to Twenty Twenty-One and it works correctly. Please see attached image.
So yes it is Hitek Theme problem.

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Hello,

I changed the theme to ours and I see that the right image still appears: https://prnt.sc/dZRjiKIyjafI

Also, I removed this bundled product and added it again to our theme and there was the same result, the right image appeared. Here is a video:

https://monosnap.com/file/QLZUx1gZaLpg18euFAN1LsfpJswnie

Please let me know if you sorted this out.

Kind Regards

Hi,

There is still a problem. Please watch

https://www.loom.com/share/756e6a4283d64a23a2511205e6d34ecb

Thank you
Shamack

Hello,

The same issue persists on the default theme, please check the below video:

https://monosnap.com/file/wce9HUouERANPLP8l5aN2A8qAwEOyG

Kind Regards

I am using WooCommerce Product Bundles Plugin with my 2 other wordrpess website and I don’t have this issues though. It is only here.

Shamack

I suggest you contact the plugin’s support team for further solutions. Most likely the issue on their side because the default theme has the same issues.

I sincerely appreciate your understanding in this matter. Please feel free to reach out to me if you have any further questions.

Kind Regards

Please see this video it shows clearly there is a problem with your Hitek theme

https://www.loom.com/share/59dc8b56044b404f975af08459682d3a

Thank you
SHamack

Hello,

Kindly accept our sincere apologies for the inconvenience caused to you. We have fixed this issue on your website, please check and let us know.

Thanks for your patience. Hopefully, you are doing well.

Kind Regards

Yes this seems to be solved.

But still I have problems with Bundle-sells field. It is not showing products.
Please see the image attached.

Best regards
Shamack

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Hello,

The thing is that the “Bundle-sells” field is related to the plugin so please check how it works with the default WordPress theme to understand whether our theme issue is or not.

Looking forward to collaborating with you!

Kind Regards

Yes I understand it but…
As I mention i use this plugin with my other 2 websites and I don’t have this issue…

Shamack

Hello,

You should contact the plugin’s support team so they investigate the issue from their side. As you know that Bundle-sells search is their functionality so will be better to show this issue to them.

We appreciate your patience, understanding & cooperation in this regard.

Kind Regards

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