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Elementor margins dont work with Woodmart theme

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  • Author
    Posts
  • #425103

    Josh
    Participant

    Hello Woodmart team,

    Firstly I want to say what an amazing theme we love it.

    I have used your theme now on many of our webshops and some other builds. However on everyone of our websites we have problems with the margins from elementor in a section or module.

    When we want to change the margin it crashes and refreshes the page.

    To test if it was Elementor or not we got in touch with them and they asked us to turn off your theme and use another theme which we did and it worked straight away. We just love your theme it is the best for WooCommerce we dont use anything else and we have it on some websites from some of the largest companies in The Netherlands.

    We also use elementor and elementor pro with other themes and we never have any problems with the margins.

    After a few weeks testing we have come to the conclusion that it is your theme. Hence the request for your help please. Do you have a fix for this or know why it is crashing when we adjust the margins. Everything else works perfect it is just this one glitch.

    Regards,
    Joshua de Hek

    #425125

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
    Also, send us some instructions on how to reproduce this issue on your website.

    Thank you in advance

    #425329

    Josh
    Participant

    I have disable all the plugins not related to your theme and tested if it allows margins in the sections it still crashes.

    regards,
    Josh

    #425334

    Artem Temos
    Keymaster

    Hello,

    Please, provide us with your FTP access so we can what is wrong with it.

    Kind Regards

    #425801

    Josh
    Participant

    How did it go in the backend of WordPress with elementor?

    #426373

    Artem Temos
    Keymaster

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    	function woodmart_override_section_margin_control( $control_stack ) {
    		return;
    	}
    #426636

    Josh
    Participant

    Thank you I have added the PHP code you sent to the functions.php in the child theme but it still crashes.

    #426681

    Artem Temos
    Keymaster

    Make sure that the child theme is active in your WordPress dashboard -> Appearance -> Themes.

    Kind Regards

    #427230

    Josh
    Participant

    Correct I still had it on the main Woodmart theme. Thanks that fixed it. I am going to roll that out on all our other websites with Woodmart. Awesome guys thanks for your help and an absolutely amazing theme.

    Also thanks for the support.

    Take care,
    Joshua de Hek

    #427275

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

    Kind Regards

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