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Fatal error

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  • November 30, 2022 at 5:30 pm #425162

    dweb360
    Participant

    Hello
    When Itry to make an order and pay via Card, I have an erro :

    Une erreur de type E_COMPILE_ERROR a été causée dans la ligne 202 du fichier /home/u194186966/domains/modestyle-paris.com/public_html/wp-content/themes/newpol/inc/classes/Theme.php. Message d’erreur : require_once(): Failed opening required ‘/home/u194186966/domains/modestyle-paris.com/public_html/wp-content/themes/newpol/inc/integrations/woocommerce/modules/compare/class-compare.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

    Thank you for your help

    November 30, 2022 at 6:07 pm #425172

    Artem Temos
    Keymaster

    Hello,

    Could you please send us a screenshot of the error? Also, what steps should we perform to reproduce it on your website?

    Kind Regards

    December 1, 2022 at 1:27 am #425217

    dweb360
    Participant

    Hello

    Error detail
    ======================
    Une erreur de type E_COMPILE_ERROR a été causée dans la ligne 202 du fichier /home/u194186966/domains/modestyle-paris.com/public_html/wp-content/themes/newpol/inc/classes/Theme.php. Message d’erreur : require_once(): Failed opening required ‘/home/u194186966/domains/modestyle-paris.com/public_html/wp-content/themes/newpol/inc/integrations/woocommerce/modules/compare/class-compare.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

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    December 1, 2022 at 10:31 am #425296

    Artem Temos
    Keymaster

    Hello,

    We just completed an order on your website but didn’t see any errors. Here is a screenshot https://gyazo.com/ae741cbbda7a6e1142e92ae36ef2490a
    Could you please clarify how can we reproduce it?

    Kind Regards

    December 1, 2022 at 11:32 am #425317

    dweb360
    Participant

    Hello
    You haven’t choose Credit card payement ?
    Please try with this option
    Thank you

    December 1, 2022 at 11:37 am #425318

    Artem Temos
    Keymaster

    Hello,

    We see the following error on the “Thank you page” now https://gyazo.com/b01fbe6a8dbeaa77b43f16793a25e584
    It is caused by the plugin e-transaction-wc. You need to contact the plugin developer for further assistance.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)