Problems uploading the Prebuilt websites
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Hello, I have problems uploading the Prebuilt websites, they load up to 80% and it crashes, we already went up to the upload capacity and everything and nothing happens
Thanks
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hello, good morning, I already uninstalled the plugins, later it asked me to leave the necessary plugins as it is in the attachment, I did it again but the result was the same
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Send us your admin access so we can check what is wrong there.
You have 60 seconds timeout limit on your server. Please, extend it to 180s and we will try to run the import again https://gyazo.com/49a4e538b39cfffab04e1100e60a288f
Contact your hosting provider for help on this matter.
Kind Regards
Thank you very much, the problem is solved
Great, you are welcome! Feel free to contact us if you have any further questions.
Kind Regards
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