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I have an issue with products
- This topic has 13 replies, 2 voices, and was last updated 3 years ago by
Artem Temos.
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AuthorPosts
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December 6, 2022 at 12:48 pm #426617
mhnnasParticipantThis issue is fixed if I just update the product (edit the product and click in the Update button) with no changes at all.
i have disable all plugin and still not working.
as say it fix when i click in the Update button without changes.
pls any help?Attachments:
You must be logged in to view attached files.December 6, 2022 at 1:06 pm #426623
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your FTP access so we can check it?
Thank you in advance
December 6, 2022 at 1:10 pm #426624
mhnnasParticipanti have send pass acces on private.
December 6, 2022 at 2:08 pm #426644
mhnnasParticipanthello
December 6, 2022 at 3:25 pm #426684
Artem TemosKeymasterHello,
You sent admin access only. Please, send us your FTP as well. And you need to deactivate all plugins that are not related to our theme temporarily.
Kind Regards
December 6, 2022 at 3:51 pm #426697
mhnnasParticipantok try now please
December 6, 2022 at 3:58 pm #426698
Artem TemosKeymasterWe resaved product attributes and now it seems to work correctly. Could you please test from your end?
December 6, 2022 at 4:03 pm #426701
mhnnasParticipantno it not woriking
check linkDecember 6, 2022 at 4:04 pm #426702
mhnnasParticipantDecember 6, 2022 at 4:04 pm #426703
Artem TemosKeymasterWe resaved the product that you sent in the first message.
The link you just provided leads to 404 error page.December 6, 2022 at 4:06 pm #426705
mhnnasParticipantsee again please. system short my link
December 6, 2022 at 4:07 pm #426706
Artem TemosKeymasterIt looks like some attribute is added with an empty value causing the error on the single product page. Could you please check how it works with the default WordPress theme?
Kind Regards
December 6, 2022 at 4:18 pm #426711
mhnnasParticipantyes, its double attribute and.and i delete the wrong (im cry)
it work now.
thanksDecember 6, 2022 at 4:18 pm #426712
Artem TemosKeymasterGreat, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
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