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Purchase code more than 3 time

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  • December 8, 2022 at 3:12 pm #427346

    ngminh08112001
    Participant

    Hi I need help with this eror ! my purchase code more than 3 time because I am testing my website and reset themes !
    Can you help me with this ?

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    December 9, 2022 at 4:56 am #427494

    Elise Noromit
    Member

    Hello,

    You can activate your license twice for testing and live domain for one and the same site. If you get a such an error, it means you have activated your license several times.

    You need to enter your ThemeForest account and delete all the domains to activate the license on the current valid domain.

    If you have any questions please feel free to contact us.

    Best Regards

    December 10, 2022 at 2:15 pm #427863

    ngminh08112001
    Participant

    I still don’t understand where to delete domaind? I logged in on themeforest but still can’t find the folder to delete the domain!

    December 11, 2022 at 6:16 am #427955

    Elise Noromit
    Member

    Hello,

    You need to find the activated domains in the ThemeForest, please contact their support they would help.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)