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Product Tab – No info Shipping
- This topic has 10 replies, 3 voices, and was last updated 2 years, 2 months ago by
Artem Temos.
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AuthorPosts
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December 12, 2022 at 8:53 pm #428283
staffcreatorParticipantHello friends!
Unfortunately, I’m experiencing that when I load a new Category Carousel, I no longer see the shipping information. (See attached video)This is the new home page we’re working on, and the direct link for the page is as follows:
https://uppynet.it/testsito/home-2-test/?preview_id=48195&preview_nonce=0199d6d221&_thumbnail_id=-1&preview=trueCould you please check what it could be?
A thousand thanks!
I await you here
Greetings
LucaAttachments:
You must be logged in to view attached files.December 13, 2022 at 5:12 am #428317
Elise NoromitMemberHello,
Could you kindly check the site admin access?
Please provide the screen and page URL of the element you are trying to configure.
Best Regards
December 13, 2022 at 11:10 am #428386
staffcreatorParticipantHello Elisa!
Thanks for your help.The required data is written above..
the link of the page to the problem is always written above .. but I’ll put it back here ..
As for the access link, I personally checked and everything works. You can find them in Private topic
Bye!
Let me know
Greetings
LucaDecember 13, 2022 at 8:10 pm #428589
staffcreatorParticipantHello Elisa!
I have an open ticket previously dated December 9, 2022 at 3:50 pm
for another problem..Your colleague named Artem is working on it..
At the moment I have deactivated all plugins per your request..
Anyway if you can compare with your colleague it would be better.. at least you don’t cross each other for tests..
In the meantime, I await responses from both.
Thanks for your patience.
Greetings
LucaDecember 14, 2022 at 10:49 am #428693
Artem TemosKeymasterHello,
We can’t open the link you sent. Please, send us the correct link where we can check this issue.
Kind Regards
December 14, 2022 at 12:39 pm #428736
staffcreatorParticipantHello Artem
Thanks always for your helpThe admin side page link is this:
https://uppynet.it/testsito/wp-admin/post.php?post=48195&action=edit
The preview link of the same page is this:
I open them regularly..
However if you go to the Pages, the name of the page is called “HOME 2 Test”
To show you the problem above, I temporarily enabled the custom plugin called: “Uppynet Custom Plugin” which shows the writing below for “FREE SHIPPING”. After all, you can try as I showed you in the first video. . the problem persists.
Also I wanted to let you know that even if Plugin Enabled: “WPBakery Page Builder” at the moment you don’t see Backend options anymore even if pages for the Builder are enabled in WPBakery Page Builder roles… I don’t want this to be a problem that you never go back to normal .. that’s why I wanted to tell you to check this bug too .. (For this problem see attached image)
After all.. I await your news for everything.
Thank you my friend for your work!
I’ll wait here!
GreetingsAttachments:
You must be logged in to view attached files.December 14, 2022 at 12:44 pm #428738
staffcreatorParticipantAh, I forgot that the link to connect as administrator has changed.. because some plugins I use for the backend are no longer active..
Anyway, I wrote you the new link privately.
Greetings
December 14, 2022 at 3:27 pm #428802
Artem TemosKeymasterHello,
We don’t see a problem with the WPBakery page builder on your website at the moment https://gyazo.com/636174b08f3bf6c426ccf105797e41cc
As for the plugin text, you need to contact the plugin developer for help because we don’t know how it is supposed to work and what is wrong with it.
Kind Regards
December 14, 2022 at 6:47 pm #428892
staffcreatorParticipantHello Artem
Ok then I warn the developer and I’ll update you..We’re leaving this ticket open for now.
As soon as I have news, I’ll let you know.
A thousand thanks!
You are fantastic!Greetings
December 15, 2022 at 11:38 am #429023
staffcreatorParticipantHi Artem!
I can confirm that we have resolved with the plugin developer.Thanks for your help!!
You can close the ticket.
Greetings
🙂December 15, 2022 at 12:43 pm #429042
Artem TemosKeymasterGreat, we are glad that you sorted it out!
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