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filtering issue

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  • #430486

    bestmatch
    Participant

    filtering stopped working recently

    when I click on any filters I get 404 error and some ajax text on the bottom of the page.

    I updated everything and installed patches, but unfortunately still not working.

    Tried disabling plugins so only the required plugins are active, also regenerating variations etc..

    Can you check, maybe it’s something you know how to fix easily.

    #430487

    bestmatch
    Participant

    also tried disabling ajax

    #430508

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please install the free Classic widget plugin if you have not done that yet.

    Then try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

    Best Regards

    #430541

    bestmatch
    Participant

    Hi,

    Installed the plugin and regenerated the lookup table as I was told, Unfortunately still not working.

    I also disabled the setting in the product advanced tab. The issue remains.
    Can you please take a look again?

    #430791

    bestmatch
    Participant

    do you need login to fix pls?

    #430854

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)