Theme header not showing in cache plugin

This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago by Elise Noromit.

Viewing 7 posts - 1 through 7 (of 7 total)

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December 21, 2022 at 7:55 pm #430489

webmaster1453
Participant

Hello, when I activate any cache plugin on my site, when I look at my site from the incognito tab, the header does not appear, the screenshot is attached. Currently, the wp rocket plugin is installed, please help me, thanks.

December 21, 2022 at 11:07 pm #430505

webmaster1453
Participant

The screenshot image is not uploaded because its size is large, I am sending it again please take note

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December 24, 2022 at 2:08 am #431050

Elise Noromit
Member

Hello,

Please enable this option: https://monosnap.com/file/x1FiL7AJ6yZQHQCURAMYSkcqUwgOAS and clear the cache.

If you have any questions please feel free to contact us.

Best Regards

December 26, 2022 at 8:31 pm #431356

webmaster1453
Participant

Hello, I have already activated this and still facing the same problem please help me

header not showing header reappears after clearing cache

please screenshot: https://ibb.co/bHXmQbx

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December 28, 2022 at 3:07 am #431639

Elise Noromit
Member

Hello,

We cannot catch the problem.

The header is shown: https://monosnap.com/file/bavycJPotiaOJQ9u7s1OVUqMFQhyBo
At the same time, the access you provided is not valid: https://monosnap.com/file/ftlnSr6FhNyVHMiNkKGO75Hggw12I0

If you have any questions please feel free to contact us.

Best Regards

December 29, 2022 at 8:16 pm #432131

webmaster1453
Participant

Hello, the problem is showing itself from time to time and it’s still there, please check again

please take a look at:

screenshot: https://prnt.sc/tYWy5MCWuqTf

There is an error in the browser console like (screenshot): https://ibb.co/M7bdV2p

Unchecked runtime.lastError: The message port closed before a response was received.

December 31, 2022 at 1:38 am #432351

Elise Noromit
Member

Hello,

Sorry for my mistake:
Please disable this option: https://monosnap.com/file/x1FiL7AJ6yZQHQCURAMYSkcqUwgOAS and clear the cache.

If you have any questions please feel free to contact us.

Best Regards
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Theme header not showing in cache plugin

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