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Unable to view prev/next buttons on the Carousel element

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • December 23, 2022 at 10:36 am #430899

    Rajat
    Participant

    Hi,

    I have some carousel elements on my website. And none of these elements show prev/next buttons. Could you please let me know how I can fix this? I you need access to the admin dashboard, let me know.

    Regards,
    Rajat

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    December 23, 2022 at 11:19 am #430908

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Looking forward to collaborating with you.

    Kind Regards

    December 23, 2022 at 12:51 pm #430926

    Rajat
    Participant

    Hi,

    Please find the access to the dashboard in the private content.

    Regards,
    Rajat

    December 23, 2022 at 12:52 pm #430928

    Rajat
    Participant

    Hi! I forgot to add mentioned the link to the dashboard in my previous message.

    December 23, 2022 at 1:40 pm #430941

    Luke Nielsen
    Keymaster

    Hello,

    Could you please disable all cache plugins that you have and recheck the issue?

    https://prnt.sc/VB8XAl2mBjEY

    https://prnt.sc/0btSPNoJ-Rvu

    I await your response.

    Kind Regards

    December 23, 2022 at 2:17 pm #430950

    Rajat
    Participant

    Hi,

    I did, but the issue still persists.

    Regards,
    Rajat

    December 23, 2022 at 4:00 pm #430977

    Luke Nielsen
    Keymaster

    Hello,

    In this case, please confirm the permission for the plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you.

    Kind Regards

    December 23, 2022 at 4:13 pm #430981

    Rajat
    Participant

    Okay, sure. Thank you!

    December 26, 2022 at 1:24 pm #431291

    Luke Nielsen
    Keymaster

    Hello,

    In the settings of the “Elementor”, you have enabled the “Save as default” option.

    https://monosnap.com/file/V9ycZsPWAg1Ob1RZIBpiRpXxJ0eTCX

    This option is responsible for not saving the default values, and when it is turned off, it breaks our settings so I have enabled it and added a new carousel element and as a result, the arrows appeared.

    https://monosnap.com/file/eFUs1lpnKl1PwORUhzPLrHVK8icyEl

    So now you should recreate elements where you have problems with the arrows.

    Kind Regards

    December 26, 2022 at 2:03 pm #431305

    Rajat
    Participant

    Hi Luke,

    Thanks for looking into this!
    Now that I’ve recreated the element, the arrows appear. Could you please check if any other settings on Elementor might break the theme settings? Occasionally, when I use the size attribute on Woodmart elements (for example, “section title”), the size of the text doesn’t change. I end up increasing the font size using the Elementor settings. Is this also a result of the same setting you mentioned?

    Regards,
    Rajat

    December 26, 2022 at 3:29 pm #431314

    Luke Nielsen
    Keymaster

    Hello,

    On my side, the size of the title is changing in the Elementor. If I missed something, please attach a screenshot for a better understanding.

    https://monosnap.com/file/UPpSMGe8oBwARolJC8HzS7IgXZXHjU

    Kind Regards

    December 26, 2022 at 4:34 pm #431327

    Rajat
    Participant

    Hi,

    Attached are two snippets that demonstrate how changing the font size does not affect the text on a mobile view. In the past, this worked. It only happens in the mobile view and not at any other breakpoint. Other breakpoints seem to be working without issues.

    Regards,
    Rajat

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    December 27, 2022 at 4:00 pm #431555

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that the “Large”, “Medium”, “Extra Large” will not work on the mobile due to their big sizes, such sizes will not look well on mobile.

    https://prnt.sc/f5RUshNIALWC

    If you want to change the size of the title, you should use the custom typography: https://prnt.sc/StV5YCbSTpoI

    Kind Regards

    December 27, 2022 at 4:03 pm #431556

    Rajat
    Participant

    Hi Luke,

    Yes, that’s what I have been using. Anyways, I just wanted some clarity on that. Thank you for looking into it.

    Regards,
    Rajat

    December 27, 2022 at 4:20 pm #431559

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome!

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

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