Import error

This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago by Elise Noromit.

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December 25, 2022 at 1:22 pm #431151

ngminh08112001
Participant

Hi! I have some problem with the import, can you help me with this ?

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December 25, 2022 at 1:34 pm #431155

ngminh08112001
Participant

And this

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December 26, 2022 at 5:57 am #431216

Elise Noromit
Member

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Which demo are you trying to import?

Best Regards

December 26, 2022 at 10:50 am #431256

ngminh08112001
Participant

I am planning to import decord demo. Can you help me fix this error? This is admin access:

December 27, 2022 at 1:30 am #431399

Elise Noromit
Member

Hello,

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

The demo has been uploaded. Please check.

Best Regards

December 28, 2022 at 11:38 am #431718

ngminh08112001
Participant

Thanks, it works very well !

December 29, 2022 at 1:04 am #431907

Elise Noromit
Member

You are welcome! We are here to help.

Wish you a wonderful day!
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